We’re sorry to hear you are unsatisfied. We would love to know if there is any way we can make your experience better. Should you be comfortable, we would appreciate hearing your specific feedback, please send us an email at or contact us here with your issue and we will do our best to solve it.

We'd love it if you want to give us another chance to do better for you and are happy to offer you £10 off your next purchase, please simply add the code REDISCOVER-DR10 at checkout.